Configuring Auto Provisioning in FortiVoice Enterprise

Creating a Spreadsheet

Before we begin, open your preferred spreadsheet software and create a new spreadsheet. Include all of the new extensions with the correct MAC addresses of each phone, as shown in the image to the right. 

Your CSV file must have a headline containing the column names User ID, Extension, Display Name, Phone Type, Mac Address, and Phone Profile.

Auto Provisioning Internal Extensions

Open the FortiVoice web UI and perform the following steps 

1. Go to Extension > Extensions > IP Extensions.
2. Select Import.
3. Select Choose File and select the previously created CSV file.
4. Select OK.
5. Go to Phone System > Advanced Settings > Auto Provisioning.
6. Select Enabled and configure the server settings for phone configuration.
7. Connect the phones to the network and turn them on. The FortiVoice unit will discover phones with factory default settings. After auto provisioning, reboot the phones and register with the FortiVoice unit.

Make a test phone call to verify the extension was provisioned successfully.

Auto Provisioning External Extensions

To auto provision external extensions

1. Go to Phone System > Advanced Settings > Auto Provisioning.
2. Select Enabled and configure the server settings.
3. Go to Phone System > Advanced Settings > SIP.
4. Expand the Networks tab.
5. Enter the external IP address and port number of the FortiVoice unit. 
6. Go to Extension > Extensions > IP Extensions.
7. Configure the external extensions with the correct MAC addresses.
8. Reboot the external phones.

Make a test call to make sure the extensions are successfully provisioned.