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Problems with QuickTime in FortiRecorder

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You may be experiencing difficulties streaming video in FortiRecorder in Internet Explorer and Microsoft Edge . 

This recipe provides a quick solution to the problem.

 

Internet Explorer Users

QuickTime 7 does not install the QuickTime Web Plug-in by default. So, if you recently installed a fresh version of QuickTime, you may not be able to stream video in FortiRecorder.
 
To stream video in FortiRecorder using Internet Explorer
 
  1. Run the QuickTime installation file.
  2. Select Modify.
  3. Select Optional QuickTime Features.
  4. Select QuickTime Web Plug-in.
  5. Select Change.

 

The installation screen

The installation screen

Selecting the plug-in

Selecting the plug-in

Microsoft Edge Users

Windows 10 now features Microsoft Edge as its default browser. Microsoft Edge does not support the QuickTime plugin.

To configure Microsoft Edge to work with QuickTime

  1. Open the Microsoft Edge browser. 
  2. Select the More button located at the top right of the browser.
  3. Select Open with Internet Explorer.
 
Working in Edge

Working in Edge

The post Problems with QuickTime in FortiRecorder appeared first on Fortinet Cookbook.


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