Sometimes active calls at extensions are put on hold within the FortiVoice for other extensions to pick up. This process is called “parking”. FortiVoice features the ability to easily park calls, unpark calls, and monitor parking slots on FortiFones with programmable keys. Monitored parking slots can easily unpark calls by simply pressing the programmable key....
The post FortiVoice Best Practices: Call Parking appeared first on Fortinet Cookbook.